SystemSerenity

Work / Delivery timeline

What shipped, quarter by quarter

44 dated deliveries since October 2025: new systems going live and the releases that followed. Each line links to the case study.

A delivery is a project's go-live date or a dated release record (a deploy record or change log) in the private project tracker. Status confirmations are not counted. The current quarter is a rolling count and regenerates whenever the tracker is updated; the same numbers appear on the GitHub profile.

Q4 2026In progress

Oct 1 – Dec 31, 2026

17delivered
1new system
16improvements

21% of the quarter elapsed, counted as of October 20, 2026.

  1. Release Apps Script Toolkit
    • Hub v1.12
    • Zap Watchdog built and running
  2. Release License Exam Prep
    • Web edition (Apps Script) live under Team Resources › Training
    • desktop .exe now legacy
  3. Release Team Resources Portal + Quick-Launch Hub
    • Hub v1.12 Exam Training Program tile
    • theme toggle standard across 13 pages
  5. Release Team Resources Portal + Quick-Launch Hub
    • Hub v1.10.2 agency-processes pages
  6. Release UW Triage Engine + Board
    • v2.17 mass auto-assign
    • v2.18 ease of use
    • Training v1.4
  7. Release Past-Due Task Tracker
    • v1.6.1 onboarding trend chart
  8. Release UW Triage Engine + Board
    • v2.16 round-robin assign, to-do scheduled, merge any item
    • Training v1.3
  9. Release Past-Due Task Tracker
    • v1.5 In Metrics
    • v1.6 range completeness + onboarding average
  10. Release FileGate — Naming Compliance Auditor + AI Intake
    • Scheduled tasks moved to hidden wrappers
  11. Release Agency Training Program
    • Agency Handbook Training v1.0
    • Call Recording Scoring Training v1.0
  12. Release Documentation & Quick-Reference Guide Program
    • Call Recording Scoring + Agency Handbook trainings
  13. Release UW Triage Engine + Board
    • v2.14 associated-with agent
    • v2.14.1/v2.15
    • Training v1.2
  14. Release Documentation & Quick-Reference Guide Program
    • Core Process → Quick-Reference Guide rename
  15. Release FileGate — Naming Compliance Auditor + AI Intake
    • Scan Dashboard v1.4 two-year activity window
    • v1.5 specific document types
  16. Release Past-Due Task Tracker
    • v1.4.1–v1.4.3 onboarding handling
  17. Release Past-Due Task Tracker
    • v1.3 spreadsheet import
    • v1.4 screenshot import

Q3 2026

Jul 1 – Sep 30, 2026

21delivered
11new systems
10improvements
  1. Release Agency File Server — QNAP NAS as System of Record
    • Off-site HBS 3 backup to myQNAPcloud (1 TB plan, monthly) + daily snapshots with Smart Versioning
  2. Release FileGate — Naming Compliance Auditor + AI Intake
    • Scan Dashboard v1.3 time-budgeted rename chunks
    • Intake v1.3 property-folder picker + dashboard admins
  3. Release UW Triage Engine + Board
    • v2.11 archive from any card
    • v2.12 split multi-policy emails
    • v2.13 unresolved contact outcome
  4. New Past-Due Task Tracker
    • Shipped
  5. Release Agency Training Program
    • v2.10 Sales team merger
    • v2.11 assignment progress
  6. Release FileGate — Naming Compliance Auditor + AI Intake
    • Scan Dashboard v1.0 live
    • v1.1 batch rename
    • v1.2 per-row fix + AI client-name read
    • video tutorial
  7. Release Narrated Training Video Pipeline
    • Reused for the FileGate video tutorial
    • toolchain made self-sufficient on the office host
  8. Release Agency Training Program
    • v2.9 slides + SOP builder, 8 new SOP modules
  9. Release Documentation & Quick-Reference Guide Program
    • 20 SOPs → Core Process docs
  11. New Apps Script Toolkit
    • Shipped
  14. Release Establishing the Agency IT Department
    • BIS ledger reconciliation
  15. Release Agency Training Program
    • Web edition on the NAS
    • roster & admin fix
  16. New Remote Printing Service
    • First release live
  21. New License Exam Prep
    • Shipped

Q2 2026

Apr 1 – Jun 30, 2026

2delivered
2new systems
0improvements
  1. New Design System
    • Shipped

Q4 2025

Oct 1 – Dec 31, 2025

4delivered
4new systems
0improvements